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Beata Wertepna
Written by Beata Wertepna

Getting started with LiveCall

Just signed up? Here's a checklist to get you started!

1. Time zone

Check that the time zone in your Settings > General corresponds to the time zone of your call agents.

2. Verify your Caller ID

If you want your leads to see your phone number on incoming calls, please make sure to verify your caller ID. You will learn more about this in our article here: Veryfing your caller ID.

3. Users

Make sure that the user:

4. Targeting

Ensure that the widget is set to display where relevant. Use our targeting rules to decide the URLs, devices and countries where the widget should display. You can create several targeting groups, and display different widgets on different URLs.

5. Triggers and widget behaviour

Make sure that your Widget's Design section has all the customization you need.